Ticket TCK-8004
Fare was higher than the quoted estimate
Conversation
3 messages
Medium
Closed
NB
Nishant Bhatia
passenger
Hi, fare was higher than the quoted estimate. Ride reference RD-90008. Please look into this, it is affecting my experience with RideGo.
AS
Ananya Sharma
support
Good news — we have reviewed the ride and fixed the issue. We have applied the corrective action on our side. Thank you for your patience.
NB
Nishant Bhatia
passenger
Thanks for the quick support. Marking it as resolved from my side.
Related Ride
Ride under review
Scheduled
Bike • 14.8 km • 59 min • ₹305
PickupHauz Khas Marg
DropRohini, Sector 7
Requested02 Sep 2026, 16:30
Ticket Details
Ticket ID
TCK-8004
Category
Fare & Estimate
Priority
Medium
Status
Closed
Ride ID
RD-90008
Amount in Question
₹305
Assigned To
Unassigned
Created
31 Aug 2026, 17:22
Resolved At
31 Aug 2026, 21:22
Reporter
Verified passenger. Past 90-day rating: 4.8/5.
Ticket Timeline
31 Aug 2026, 17:22
Ticket created
Submitted by Nishant Bhatia (passenger) via in-app support
31 Aug 2026, 17:22 (+10 min)
Categorized as Fare & Estimate
Priority set to medium
31 Aug 2026, 17:22 (+25 min)
Awaiting assignment
Waiting for a support agent to pick this up
31 Aug 2026, 17:22 (+1 h)
Under investigation
Ride RD-90008 pulled for review
31 Aug 2026, 21:22
Ticket closed
User confirmed the resolution