Ticket TCK-8005
Driver did not pick up at the exact location
Conversation
2 messages
Medium
Open
KK
Kavya Krishnan
passenger
Hi, driver did not pick up at the exact location. Ride reference RD-90010. Please look into this, it is affecting my experience with RideGo.
AS
Ananya Sharma
support
Hello Kavya, thanks for reaching out. We are looking into ride RD-90010 and will get back to you within 24 hours with an update.
Related Ride
Ride under review
Completed
Auto • 8.1 km • 43 min • ₹289
PickupNoida, Sector 18
DropVaishali, Sector 5
Requested30 Aug 2026, 12:08
Ticket Details
Ticket ID
TCK-8005
Category
Driver Behaviour
Priority
Medium
Status
Open
Ride ID
RD-90010
Amount in Question
₹289
Assigned To
Ananya Sharma
Created
31 Aug 2026, 11:12
Resolved At
—
Reporter
Verified passenger. Past 90-day rating: 4.6/5.
Ticket Timeline
31 Aug 2026, 11:12
Ticket created
Submitted by Kavya Krishnan (passenger) via in-app support
31 Aug 2026, 11:12 (+10 min)
Categorized as Driver Behaviour
Priority set to medium
31 Aug 2026, 11:12 (+25 min)
Assigned to Ananya Sharma
SLA: first response within 4 hours
31 Aug 2026, 11:12 (+1 h)
Under investigation
Ride RD-90010 pulled for review
—
Resolved
Pending resolution