Ticket TCK-8007
Vehicle condition was not as described
Conversation
2 messages
Low
Resolved
MP
Meera Pillai
passenger
Hi, vehicle condition was not as described. Ride reference RD-90014. Please look into this, it is affecting my experience with RideGo.
AS
Ananya Sharma
support
Good news — we have reviewed the ride and fixed the issue. We have applied the corrective action on our side. Thank you for your patience.
Related Ride
Ride under review
Completed
Bike • 22.3 km • 62 min • ₹471
PickupJanakpuri, Block C
DropIndirapuram, Sector 9
Requested30 Aug 2026, 18:23
Ticket Details
Ticket ID
TCK-8007
Category
Vehicle
Priority
Low
Status
Resolved
Ride ID
RD-90014
Amount in Question
₹471
Assigned To
Unassigned
Created
30 Aug 2026, 23:54
Resolved At
31 Aug 2026, 04:54
Reporter
Verified passenger. Past 90-day rating: 4.4/5.
Ticket Timeline
30 Aug 2026, 23:54
Ticket created
Submitted by Meera Pillai (passenger) via in-app support
30 Aug 2026, 23:54 (+10 min)
Categorized as Vehicle
Priority set to low
30 Aug 2026, 23:54 (+25 min)
Awaiting assignment
Waiting for a support agent to pick this up
30 Aug 2026, 23:54 (+1 h)
Under investigation
Ride RD-90014 pulled for review
31 Aug 2026, 04:54
Resolved
User confirmed the resolution