Ticket TCK-8009
Lost my phone charger in the vehicle
Conversation
4 messages
Medium
Closed
LR
Lakshmi Raman
passenger
Hi, lost my phone charger in the vehicle. Ride reference RD-90018. Please look into this, it is affecting my experience with RideGo.
AS
Ananya Sharma
support
Hello Lakshmi, thanks for reaching out. We are looking into ride RD-90018 and will get back to you within 24 hours with an update.
AS
Ananya Sharma
support
Good news — we have reviewed the ride and fixed the issue. We have applied the corrective action on our side. Thank you for your patience.
LR
Lakshmi Raman
passenger
Thanks for the quick support. Marking it as resolved from my side.
Related Ride
Ride under review
Scheduled
Bike • 13.4 km • 40 min • ₹309
PickupVaishali, Sector 5
DropNoida, Sector 18
Requested02 Sep 2026, 10:30
Ticket Details
Ticket ID
TCK-8009
Category
Lost & Found
Priority
Medium
Status
Closed
Ride ID
RD-90018
Amount in Question
₹309
Assigned To
Ananya Sharma
Created
30 Aug 2026, 12:09
Resolved At
31 Aug 2026, 00:09
Reporter
Verified passenger. Past 90-day rating: 4.5/5.
Ticket Timeline
30 Aug 2026, 12:09
Ticket created
Submitted by Lakshmi Raman (passenger) via in-app support
30 Aug 2026, 12:09 (+10 min)
Categorized as Lost & Found
Priority set to medium
30 Aug 2026, 12:09 (+25 min)
Assigned to Ananya Sharma
SLA: first response within 4 hours
30 Aug 2026, 12:09 (+1 h)
Under investigation
Ride RD-90018 pulled for review
31 Aug 2026, 00:09
Ticket closed
User confirmed the resolution