Ticket TCK-8012
Driver cancelled the ride repeatedly
Conversation
2 messages
Medium
Open
SC
Sameer Chawla
passenger
Hi, driver cancelled the ride repeatedly. Ride reference RD-90024. Please look into this, it is affecting my experience with RideGo.
SR
Sunita Rao
support
Hello Sameer, thanks for reaching out. We are looking into ride RD-90024 and will get back to you within 24 hours with an update.
Related Ride
Ride under review
Scheduled
SUV • 9.8 km • 33 min • ₹477
PickupHauz Khas Marg
DropRohini, Sector 7
Requested02 Sep 2026, 16:30
Ticket Details
Ticket ID
TCK-8012
Category
Driver Behaviour
Priority
Medium
Status
Open
Ride ID
RD-90024
Amount in Question
₹477
Assigned To
Sunita Rao
Created
29 Aug 2026, 17:53
Resolved At
—
Reporter
Verified passenger. Past 90-day rating: 4.8/5.
Ticket Timeline
29 Aug 2026, 17:53
Ticket created
Submitted by Sameer Chawla (passenger) via in-app support
29 Aug 2026, 17:53 (+10 min)
Categorized as Driver Behaviour
Priority set to medium
29 Aug 2026, 17:53 (+25 min)
Assigned to Sunita Rao
SLA: first response within 4 hours
29 Aug 2026, 17:53 (+1 h)
Under investigation
Ride RD-90024 pulled for review
—
Resolved
Pending resolution